Don't forget about your Insurance Agent

5/7/2018 (Permalink)

Call SERVPRO of Blackfoot/Pocatello today!

If you suffer from a  property loss, your agent will be your ally. 

Your agent is the person who is trained and will help you return your home or business back to normal if you suffer a disaster, like a fire, flood, burst pipe or mold.  

While you may not give your agent much thought over time, SERVPRO of Blackfoot/Pocatello interacts with them on a regular basis. 

Insurance agents understand your policies. This alone provides reassurance during a disaster and the mitigation process.  Consider:  your condominium (floors, walls, & ceiling) are soaked by water from a flood in a neighboring unit.  In this case, there likely are more than one policy in effect (Yours, neighbors, and possible the land lords).

During this time all you want is your life to return back to normal.  Your agent will know what is covered and will help get the process of drying, cleaning, and remediation started.

Our team here are SERVPRO Blackfoot/Pocatello lives in the disaster world and we know what to do and who to speak with to minimize the disruption to you. That is why we are such fans of engaged agents. 

Restoring Hardwood Floors

4/25/2018 (Permalink)

Before and after of the hardwood floors.

Water damage to a home or business can be devastating. The quicker we can get in to take care of the issue, the better and less likely we’ll have to come in and demo. That isn’t always the most ideal option for business and home owners and can draw out the repair process. The photos of the hardwood floors attached to this blog are a perfect example of that. The home owner had a kitchen appliance leak all over their kitchen. Beautiful hardwoods floors in the kitchen were affected. The first photo shows the floors beginning to cup from the standing water. Once we came in and extracted the water and dried the floors, tenting the floor with plastic became a focus to dry the hardwoods in order to salvage them. They then used a desiccant dehumidifier and wood floor drying units to slowly dry the floors. Slow drying prevents us from over drying the hardwoods or drying too fast. Once drying is complete, the hardwoods need to acclimate at least 30 days before they can be refinished to bring the back to their original state. The second photo is after the drying process. The hardwoods are already looking excellent and on the way back to it original state.