6 Steps to our Restoration Process

6/29/2021 (Permalink)

You can trust our process.

When you experience a flood, be sure the team you call in knows their stuff! We are highly trained and follow strict industry guidelines and we go through this 6 step process to make your water loss, "Like it never even happened."

Steps of Our Restoration Process

STEP 1- Emergency contact: Call us immediately

The restoration process begins when you call us. SERVPRO of Blackfoot/Pocatello is available 24/7/365 for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. Even a delay of a few hours can greatly increase the severity of the water damage.

 When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained water damage Professionals may be needed.

STEP 2- Inspection & Water Damage Assessment

When responding to a water damage emergency, we begin with a detailed inspection of your home or property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage, so that we can develop an appropriate plan of action.

STEP 3- Water Removal/ Water Extraction

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

STEP 4- Drying & Dehumidification 

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

STEP 5- Cleaning & Sanitizing

Your walls, flooring, and ceiling will most likely require professional cleaning services. In addition to cleaning your property’s structure, we will clean your furniture, upholstery, clothing, and other restorable belongings damaged by the water. Most flooding and water damage also require odor removal and deodorization since wet materials have a very distinct smell.

STEP 6- Restoration

The final step is the process of restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or may entail major repairs, such as the reconstruction of various areas or rooms in a home or business.