What our Customers say...


Our basement got flooded by a cracked pipe. Called SERVPRO and they were on it fast. The whole drying process took less than a week, and they really did outstanding work on the carpet and foot boards. I highly recommend their service!

You guy’s did awesome on such short notice!! Highly recommend you guy’s!!

Tyler is so awesome!! He came to help us with our flooded basement and got it all dried out and even came back weeks later to help us put down our carpet with all was said and done! Thanks guys!! If you need theses services don’t hesitate call them!

These guys are top notch! From the first phone call with Kaycie until they came and cleaned, top notch quality, service and professionalism.

Lauren was great in recommending and telling us about SERVPRO.

Awesome all around highly recommended.

We had a small chimney fire in our home, we called our insurance agent & he recommended, that we call SERVPRO. I was surprised how fast they responded, they were at my home within an hour of us calling. Their workers were friendly and professional. They completed the job in a timely manner and I was impressed with their work and communication. 

When we had an apartment go up in flames, we reached out to a couple restoration companies. We quickly decided to contract with SERVPRO of Blackfoot/Pocatello, since they were the only company to get us a quick quote and return our calls.

We deal with a lot of companies and it's very frustrating sometimes when companies don't get back to you.
SERVPRO was not like that at all. The office staff always answered calls and replied to emails within the same day. They worked with our insurance company and everything went smoothly. This company is very on top of how to run a good business.

SERVPRO is regularly involved in community events, its great to see their crew a making a difference. 

Best customer service. SERVPRO is always willing to work with you.  Would highly recommend working with them.

Thank you to the owner Tyler for all of your help. Your sincere concern and follow-thru was amazing. Call this company, you will have no regrets!

SERVPRO of Blackfoot/Pocatello is helping us restore our camp trailer after it caught fire. Troy is helpful and great to work with. 

Tyler did a great job and was so easy to work with!

They were able to complete the job in a timely manner.  SERVPRO was also able to store all of our items while the job was underway.  Thought staff was great to work with. 

Great company to work with. Took the burden off me and took control of the situation. Great staff and was impressed the owner was on site the day of the loss working with the guys. 

SERVPRO of Blackfoot/Pocatello came in and fixed everything for us. Troy was so helping and helped us understand every step of the process. 

After a leak was discovered in our new home SERVPRO was able to dry out the damaged area for us. Would recommend. 

After a small kitchen fire SERVPRO was able to come in and fix/clean everything for us.  Thank you!

Tyler was able to come to our house quickly and fix the damage.  Would recommend. 

Tyler came in and fixed everything for us.  For hard worker and answered all my questions. 

SERVPRO came in and fixed the water that had entered our home.  Tyler, Willis, and Nathan did an excellent job.  Very open and explained everything that needed to be done. 

After we had water damage to our building SERVPRO came in.  They were able to dry out and re-build.  We even were to able to save some flooring and wall trim from when the building was first constructed. 

Great job! Would recommend to friend/family. 

When the toilet back up we called SERVPRO and do not regret it.  They did a wonderful job. 

I would give SERVPRO of Blackfoot/Pocatello a 10 out of 10! great work from Tyler and Willis.

SERVPRO of Blackfoot/Pocatello did a great job in removing mold and water from our home.  Thank you!

Very good customer service and response time. Tyler was great to work with and took the time to answer all my questions. I’ll be calling him if I ever have another problem.

They did a great job on our carpets!  I would defiantly recommend them. 

They did a great job! My place looks great!

Great personnel, patient, Troy was a great person and explained everything very well. Very impressed with the quality of work and everyone involved. 

Such friendly staff and active chamber members.

They did an amazing job. They were here on time, they were professional and got out all of my nasty stains and make my carpet look amazing. They were quick and I am very pleased with their work. I already have referred them to my friends and family. Thank you!

Thank you for coming to check on us and getting everything dried out. I thought SERVPRO did an excellent job. 

I am overall very satisfied with the job that was completed. 

Very thorough and answered all questions. Happy to work with them. 

Everyone here is kind and very motivated. It’s amazing to work with people who care for the employees and the customers.

SERVPRO did an amazing job! They were thorough and explained everything that needed to be done. Would highly recommend.

Tyler and his team are very knowledgeable, friendly, thorough, and get the job done right. I highly recommend them!

We have had them come a few times to help us with fixing water damage and mold in our house. Tyler and his team were able to answer any questions I had, and exceeded my expectations. I couldn’t be happier with the finished product!

Awesome customer service! Definitely going to refer to friends and family!

We had a few small water leaks in our home, as new home owners my wife and I were panicked on what to do. SERVPRO of Pocatello was quick to respond, very knowledgeable and listened to our concerns. Communication was great, the professionalism and quality of their work was noteworthy. I would highly recommend!

We recently had an upstairs bathroom flood. Within a few hours of finding the damage, Tyler and his crew were here to start getting it fixed. And that’s pretty impressive since he came from an hour and a half away. He came back each day to check on things and gave me regular updates. He did a great job in communicating where we were every step of the way. They were AMAZING to work with!!!! Kind, courteous and professional!!! I highly recommend them!!!!

We had a leak from our refrigerator water hose. It went unnoticed until we saw water downstairs. Water was also under our hardwood floor in the kitchen. Tyler at SERVPRO worked well with us to correct the issues we had with fast and efficient service. We would use Tyler's service if needed again. Highly Recommend!!

Their team was very helpful and friendly!

I was impressed with SERVPRO and the work they did for our home.  I would defiantly recommend them!

Awesome customer service and attention to detail. I highly recommend them!

We had a fire in our office building.  They were here within an hour and everyday thereafter until it was restored and smell was gone. They saved us time and money in our business with no hassle.  Highly recommended!